2djili Privacy Policy
At 2djili, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect from Filipino players, why we collect it, how we use and protect it, and what rights you have under the Philippine Data Privacy Act of 2012. We believe transparency is the foundation of trust — and trust is the foundation of everything 2djili stands for.
How 2djili Protects Your Data
These six principles guide everything 2djili does with your personal information. The full legal detail is in the policy sections below.
Minimal Data Collection
2djili only collects the personal data that is strictly necessary for account registration, KYC verification, payment processing, and regulatory compliance. We do not harvest data for advertising profiling or sell your information to unaffiliated third parties — ever.
256-bit SSL Encryption
All data transmitted between your device and 2djili's servers is protected by industry-standard 256-bit SSL/TLS encryption. Sensitive information such as your GCash account details and government-issued ID documents are encrypted at rest using AES-256, consistent with PAGCOR data security standards.
Philippine Law Compliance
2djili processes all personal data in accordance with Republic Act No. 10173, the Philippine Data Privacy Act of 2012, and its Implementing Rules and Regulations. We are committed to honoring your rights as a data subject under Philippine law, including your right to access, correct, and erasure of your personal data.
Purpose Limitation
Your data is used only for the purposes stated in this Privacy Policy — account management, identity verification, payment processing, fraud prevention, regulatory reporting, and (where you have opted in) marketing. We never use your data for purposes incompatible with those you consented to at registration.
Transparent Third Parties
Where 2djili shares your data with third parties — such as KYC verification partners, payment processors like GCash and Maya, or game content providers — we disclose this clearly in this policy. All third-party processors are bound by strict data processing agreements and are prohibited from using your data for their own independent purposes.
Your Controls
2djili gives you meaningful control over your data. You can update your personal information at any time through your account dashboard, opt out of marketing communications with a single click, request a full copy of your data, or request account closure and data deletion — all without hidden barriers or unnecessary friction.
Contents
Summary: 2djili collects only what it needs, uses it only for the purposes you agreed to, keeps it secure, and lets you control it. The full detail is below. This Privacy Policy forms part of 2djili's Terms & Conditions, which are available at /terms-conditions.
1. Who We Are
1.1 This Privacy Policy is issued by 2djili ("2djili", "we", "us", "our"), the operator of the online casino and sports betting platform accessible at 2djili.ws.
1.2 2djili operates within the regulatory framework established by the Philippine Amusement and Gaming Corporation (PAGCOR) for online gambling platforms serving Filipino players. As a data controller, 2djili determines the purposes and means of processing personal data collected through the 2djili Platform.
1.3 For all privacy-related inquiries, the primary point of contact is the 2djili Data Privacy Officer, reachable at [email protected] (plain text — not a clickable link).
2. Scope of This Policy
2.1 This Privacy Policy applies to all personal data collected by 2djili through: (a) the 2djili website at 2djili.ws; (b) the 2djili mobile application where available; (c) customer support communications via email or live chat; and (d) any other interaction you have with the 2djili Platform or its representatives.
2.2 This Policy does not apply to third-party websites, payment processors, or service providers that you access independently of 2djili. When you are redirected to a third-party service — for example, when completing a GCash or Maya deposit — that third party's own privacy policy governs the data you provide to them.
2.3 By registering an Account on the 2djili Platform, you acknowledge that you have read, understood, and agreed to the collection and processing of your personal data as described in this Privacy Policy.
3. Data We Collect
3.1 2djili collects personal data in the following categories:
3.1 Identity Data
Full legal name, date of birth, nationality, and government-issued identification numbers (e.g., PhilSys National ID number, UMID number, passport number, LTO driver's license number, SSS/GSIS card number, COMELEC Voter's ID number). This data is required for KYC verification and age verification in compliance with PAGCOR regulations.
3.2 Contact Data
Registered mobile number (Philippine format, e.g., 09XX-XXX-XXXX), email address, and residential address including province, city, and barangay. This data is used for account communications, OTP delivery, and regulatory correspondence.
3.3 Financial Data
GCash account number or registered mobile number, Maya account details, BPI / BDO / Metrobank account name and number (last four digits only for display purposes), deposit and withdrawal transaction history, and wallet balance records. 2djili does not store full bank account credentials — payment authentication is handled by the respective payment providers.
3.4 Technical Data
IP address, device type and model, operating system version, browser type and version, login timestamps, session duration, and approximate geolocation derived from IP address. This data is collected automatically and is used for security monitoring, fraud detection, and platform optimisation.
3.5 Gameplay Data
Game history, wager amounts, win/loss records, bonus usage records, responsible gaming tool settings (e.g., deposit limits, self-exclusion status), and session activity logs. This data is maintained for regulatory compliance, dispute resolution, and responsible gaming monitoring purposes.
3.6 Communications Data
Records of your interactions with 2djili customer support — including email correspondence, live chat transcripts, and any documents or screenshots submitted in connection with a complaint or KYC request.
Note on Sensitive Personal Information: Government-issued ID numbers and financial account details are classified as sensitive personal information under the Philippine Data Privacy Act of 2012. 2djili applies heightened security controls to this category of data and processes it only to the extent required for KYC verification and payment processing.
4. How We Collect Data
2djili collects personal data through the following means:
- Registration Form: When you create a 2djili Account, you directly provide your name, mobile number, email address, date of birth, and chosen username and password.
- KYC Submission: When you submit identity documents for verification prior to your first withdrawal, you provide scanned copies or photographs of government-issued IDs.
- Deposit and Withdrawal Flows: When you make a deposit or request a withdrawal, transaction data and payment method details are captured or confirmed.
- Automated Technical Collection: Our servers automatically record IP addresses, device identifiers, and session data each time you access the Platform.
- Cookies and Tracking Technologies: We use cookies and similar technologies as described in Section 7 of this Policy.
- Customer Support Interactions: When you contact 2djili support via email or live chat, we record those communications for quality assurance and dispute resolution purposes.
- Third-Party KYC Providers: Where 2djili uses automated identity verification tools, those tools may return additional data points derived from the documents you submit, such as MRZ data from a passport or facial match confidence scores.
5. Legal Basis for Processing
Under the Philippine Data Privacy Act of 2012 (RA 10173), 2djili processes your personal data on the following legal bases:
| Processing Purpose | Legal Basis |
|---|---|
| Account registration and management | Performance of contract (Terms & Conditions) |
| KYC identity and age verification | Legal obligation (PAGCOR regulations) |
| Payment processing — deposits and withdrawals | Performance of contract |
| Anti-money laundering and fraud prevention | Legal obligation (AMLC / PAGCOR requirements) |
| Responsible gaming monitoring | Legal obligation & legitimate interests |
| Customer support and dispute resolution | Legitimate interests & performance of contract |
| Platform security and fraud detection | Legitimate interests |
| Marketing communications (where opted in) | Consent (freely given, specific, informed) |
| Regulatory reporting to PAGCOR / AMLC | Legal obligation |
6. How We Use Your Data
6.1 Account Management. We use your Identity Data and Contact Data to create and maintain your 2djili Account, verify your identity on login via OTP, and communicate account-related updates such as password resets and verification status notifications.
6.2 KYC & Regulatory Compliance. We use your Identity Data and government-issued ID documents to verify that you are at least 21 years of age and are who you say you are, as required by PAGCOR online gambling regulations applicable in the Philippines. This verification must be completed before any withdrawal is processed.
6.3 Payment Processing. We use your Financial Data to process deposits, execute withdrawal requests to your registered GCash, Maya, BPI, BDO, or Metrobank account, and maintain accurate transaction records.
6.4 Fraud Prevention & AML. We analyse Technical Data and Gameplay Data using automated and manual review processes to detect and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in our Terms & Conditions. Where suspicious activity is identified, we may be required by Philippine law to file a Suspicious Transaction Report (STR) with the Anti-Money Laundering Council (AMLC).
6.5 Responsible Gaming. We use Gameplay Data and account activity records to monitor for indicators of problem gambling behaviour, apply responsible gaming limits you have set, and fulfill our obligations under PAGCOR's responsible gaming framework.
6.6 Platform Improvement. We use aggregated and anonymised Technical Data and Gameplay Data to analyse usage patterns, improve game performance, optimise the user experience, and develop new features. This data cannot be used to identify you individually.
6.7 Marketing. Where you have opted in to marketing communications at registration or subsequently through your account settings, we may use your Contact Data to send you personalised promotions, bonus offers, and news about new games available at 2djili. You may withdraw this consent at any time as described in Section 13.
7. Cookies & Tracking Technologies
7.1 2djili uses cookies and similar tracking technologies (including local storage and session tokens) on the Platform for the following purposes:
- Strictly Necessary Cookies: Required for the Platform to function, including maintaining your login session, remembering your preferred language and currency settings, and enabling secure payment flows. These cookies cannot be disabled without impairing Platform functionality.
- Analytics Cookies: Used to collect anonymised data about how players navigate the Platform, which games are most popular, and where users encounter difficulties. This data is used solely to improve 2djili's Platform and is not shared with advertising networks.
- Security Cookies: Used to detect and prevent fraudulent login attempts, session hijacking, and cross-site request forgery (CSRF) attacks.
- Preference Cookies: Used to remember your responsible gaming settings, display preferences, and notification opt-in status across sessions.
7.2 You may control cookie settings through your browser's built-in cookie management tools. Note that disabling strictly necessary cookies will prevent you from logging in to the Platform.
7.3 2djili does not use third-party advertising cookies or share tracking data with ad networks. We do not engage in cross-site behavioural advertising.
8. Sharing Your Data
8.1 2djili does not sell your personal data to any third party. We share your data only in the following circumstances and only to the minimum extent necessary:
- KYC Verification Partners: Specialist identity verification service providers who assist 2djili in verifying government-issued IDs and performing facial liveness checks. These providers act as data processors under binding data processing agreements.
- Payment Processors: GCash (G-Xchange, Inc.), Maya (Voyager Innovations), BPI, BDO Unibank, Metrobank, 7-Eleven CLiQQ, GrabPay, and USDT TRC20 gateway providers, as necessary to execute your deposit and withdrawal instructions.
- Game Content Providers: Third-party game studios whose titles are featured on the 2djili Platform may receive anonymised player session data (e.g., bet amounts, round outcomes) for game performance monitoring purposes. No directly identifiable personal data is shared with game studios.
- Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law or regulatory order.
- Legal & Security: Law enforcement agencies and legal counsel where disclosure is necessary to protect the rights, property, or safety of 2djili, its players, or the public, or to defend or pursue legal claims.
- Corporate Transactions: In the event of a merger, acquisition, or sale of all or substantially all of 2djili's assets, your personal data may be transferred to the successor entity, subject to at least equivalent privacy protections. You will be notified of any such transfer before your data is subject to a materially different privacy policy.
9. International Data Transfers
9.1 2djili's primary data processing infrastructure is located within the Philippines or in jurisdictions that maintain adequate data protection standards as recognised by the National Privacy Commission (NPC).
9.2 Where personal data is transferred to a third-party processor located outside the Philippines — for example, a KYC verification provider with servers in Singapore or a game content provider based in Malta — 2djili ensures that appropriate safeguards are in place, including: (a) standard contractual clauses approved by the NPC; (b) binding processor agreements requiring the recipient to apply protections equivalent to RA 10173; or (c) transfer to a jurisdiction with an NPC-recognised adequate level of data protection.
9.3 You may request information about the specific safeguards applied to any international transfer involving your data by contacting the 2djili Data Privacy Officer at [email protected].
10. Data Retention
10.1 2djili retains your personal data for as long as your Account remains open and for a period of five (5) years after Account closure, in order to comply with PAGCOR record-keeping requirements and applicable anti-money laundering regulations under the Philippine AMLA and its implementing rules.
10.2 KYC documents and identity verification records are retained for a minimum of five (5) years from the date of the last transaction on your Account, as required by AMLC regulations.
10.3 Customer support communications and dispute records are retained for three (3) years from the date of the relevant interaction or dispute resolution, whichever is later.
10.4 Marketing preference data (opt-in/opt-out records) are retained for three (3) years from the date of the last marketing communication sent to you, to demonstrate consent compliance.
10.5 Anonymised and aggregated analytical data that cannot be used to identify any individual player is retained indefinitely for Platform improvement and statistical analysis purposes.
10.6 Upon expiry of the applicable retention period, 2djili will securely delete or anonymise your personal data using industry-standard data destruction methods.
Why 5 Years? Philippine anti-money laundering regulations (RA 9160, as amended) and PAGCOR operating conditions require online gaming operators to retain player identity and transaction records for a minimum of five years. This is a legal obligation — not a choice — and 2djili cannot reduce this period regardless of an account closure request.
11. Security Measures
11.1 2djili implements a layered security architecture to protect your personal data against unauthorised access, disclosure, alteration, and destruction. Our security measures include:
- Transport Security: All data in transit between your device and 2djili servers is encrypted using TLS 1.2 or TLS 1.3 with a minimum 256-bit key length.
- Data at Rest: Sensitive personal data stored on 2djili servers — including government ID details and financial records — is encrypted at rest using AES-256.
- Access Controls: Access to personal data within 2djili's systems is restricted on a strict need-to-know basis, governed by role-based access controls and regularly audited.
- OTP Authentication: Login to your 2djili Account uses one-time password (OTP) verification sent to your registered Philippine mobile number, providing two-factor authentication protection.
- Penetration Testing: 2djili conducts periodic third-party penetration testing and vulnerability assessments of its Platform infrastructure.
- Incident Response: 2djili maintains a documented data breach response plan. In the event of a personal data breach, 2djili will notify affected players and the National Privacy Commission (NPC) within seventy-two (72) hours of discovery, as required by RA 10173.
11.2 While 2djili applies industry-leading security practices, no online system can guarantee absolute security. You also play a role in protecting your data — keep your login credentials confidential, use a strong unique password, and do not share your OTP with anyone, including people claiming to represent 2djili support (our agents will never ask for your OTP).
12. Your Rights as a Data Subject
Under the Philippine Data Privacy Act of 2012 (RA 10173), you have the following rights with respect to your personal data held by 2djili. To exercise any of these rights, contact the 2djili Data Privacy Officer at [email protected].
Your Data Subject Rights
2djili recognises and honors all eight data subject rights granted to Filipino players under the Data Privacy Act of 2012.
Right to Be Informed
You have the right to know what personal data 2djili collects about you, why we collect it, how long we keep it, and who we share it with — all of which is documented in this Privacy Policy.
Right to Access
You may request a copy of the personal data 2djili holds about your Account at any time. We will respond within fifteen (15) business days of receiving a valid access request.
Right to Correction
If any of your personal data held by 2djili is inaccurate, incomplete, or outdated, you may request that we correct it. Basic account details can be updated directly through your account dashboard.
Right to Erasure
You may request deletion of your personal data when it is no longer necessary for its original purpose, subject to 2djili's mandatory data retention obligations under PAGCOR and AMLC regulations.
Right to Object
You may object to the processing of your personal data for marketing purposes at any time. You may also object to processing based on legitimate interests where you have grounds relating to your particular situation.
Right to Data Portability
You may request a structured, machine-readable copy of the personal data you have provided to 2djili, in a format that allows you to transmit it to another service provider.
Right to Damages
You have the right to seek compensation from 2djili for any damages you suffer as a result of inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data.
Right to Complain
If you believe 2djili has violated your data privacy rights, you may file a complaint directly with the National Privacy Commission (NPC) of the Philippines through their official complaints mechanism.
How to Exercise Your Rights: Submit your request to the 2djili Data Privacy Officer at . Include your full name, Account username, and a clear description of the right you wish to exercise. We will acknowledge your request within 24 hours and respond substantively within fifteen (15) business days. Identity verification may be required before processing certain requests to protect your Account security.
13. Marketing & Opt-Out
13.1 2djili will only send you direct marketing communications — including promotional emails, SMS notifications about bonuses, and in-app push notifications about new games — if you have expressly opted in to receive them at registration or through your account settings.
13.2 You may withdraw your consent to marketing communications at any time by: (a) updating your notification preferences in your 2djili account dashboard; or (b) clicking the "unsubscribe" link at the bottom of any marketing email you receive from 2djili; or (c) contacting the 2djili support team at [email protected] and requesting removal from all marketing lists.
13.3 Opting out of marketing communications does not affect your receipt of transactional messages that are necessary for account operation — such as deposit confirmations, withdrawal processing notifications, OTP messages, and KYC status updates. These communications are sent on the basis of contract performance and cannot be disabled while your Account remains active.
13.4 2djili does not engage in cold calling, unsolicited SMS campaigns, or third-party advertising networks. All marketing communications originate directly from 2djili and are sent only to players who have provided explicit consent.
14. Children & Minors
14.1 The 2djili Platform is strictly intended for individuals who are at least 21 years of age, in accordance with PAGCOR regulations governing online gambling in the Philippines. 2djili does not knowingly collect personal data from persons under 21 years of age.
14.2 As part of our KYC process, 2djili verifies the age of every Account holder before permitting any withdrawal. Accounts where age verification cannot be completed to 2djili's satisfaction — or where an Account holder is found to be under 21 years of age after registration — will be suspended immediately and any deposits made will be returned to the original payment method.
14.3 If you believe that a minor has registered an Account on the 2djili Platform, please notify us immediately at [email protected]. We will investigate and take prompt corrective action, including Account closure and data deletion to the extent permitted by law.
Parental Advisory: If you share a device or household with individuals under 21 years of age, 2djili strongly recommends enabling device-level parental controls that restrict access to gambling websites. 2djili's own Platform includes age verification barriers, but these are most effective when complemented by household-level controls.
15. Updates to This Privacy Policy
15.1 2djili may update this Privacy Policy from time to time to reflect changes in our data processing practices, applicable law, or PAGCOR regulatory requirements. The Effective Date at the top of this Policy indicates the date of the most recent revision.
15.2 Where a revision is material — for example, a change to the categories of data we collect, the purposes for which we use it, or the third parties with whom we share it — 2djili will notify registered players via email at least seven (7) days before the change takes effect. Continued use of the Platform after the effective date of a revised Policy constitutes acceptance of the updated terms.
15.3 Non-material changes — such as corrections of typographical errors or clarifications that do not alter the substance of our data processing practices — may be made without prior notice. The current version of this Policy is always accessible at /privacy-policy.
16. Contact & Complaints
16.1 For any questions about this Privacy Policy, to exercise your data subject rights, or to raise a data privacy concern, please contact the 2djili Data Privacy Officer:
Email: [email protected] (plain text — not a clickable link)
Live Chat: Available within your 2djili Account dashboard, 24/7.
Jurisdiction: Republic of the Philippines — governed by RA 10173 (Data Privacy Act of 2012).
16.2 If you are not satisfied with 2djili's response to a privacy concern, you have the right to file a formal complaint with the National Privacy Commission (NPC) of the Philippines. The NPC is the independent authority responsible for administering and implementing the Data Privacy Act of 2012 in the Philippines.
This Privacy Policy was last reviewed and updated on 1 January 2026. 2djili reserves the right to update this Policy at any time in accordance with Section 15 above.
Join Thousands of Filipino Players at 2djili
Now that you know how 2djili protects your data, explore our full game library — from Bingo and Slots to Lucky Dice and 1001 Nights. Instant GCash deposits, fast withdrawals, and 24/7 support await.
🔞 2djili is strictly for players aged 21 and above. Please play responsibly.